Privacy Policy
At Prashanth Organics, we highly prioritize the privacy and data security of our delivery partners, including our integrated third-party logistics partner, Delhivery Limited. This Privacy Policy outlines how we collect, utilize, store, and safeguard your personal information while facilitating seamless logistics and delivery operations.
1. Data We Collect
To maintain efficient delivery operations, we collect the following categories of personal data:
- 🔹 Identity & Contact: Full name, permanent/current address, and contact details.
- 🔹 Financial Information: Bank account numbers and settlement details strictly for processing payouts.
- 🔹 Logistics Data: Real-time location tracking and delivery-related metrics to coordinate fulfillment.
2. How We Use Your Data
Your personal data is strictly used to empower our logistics network and ensure transactional transparency:
- ✅ Managing and optimizing dispatching of delivery orders.
- ✅ Processing timely partner payouts and providing dedicated technical/operational support.
- ✅ Adhering to statutory legal obligations and regulatory frameworks.
- ✅ Improving overall operational efficiency, route optimization, and service safety.
3. Data Sharing & Third-Party Integrations
We do not sell your personal data. Information is only shared with authorized entities under strict confidentiality terms:
- 🤝 Delhivery Limited: Core logistics data shared to coordinate and fulfill order shipments.
- 🤝 Regulatory Authorities: Shared only when mandatory under applicable laws, court orders, or government mandates.
- 🤝 Service Ecosystems: Internal verified technical service providers helping manage cloud infrastructure and payment gateways.
4. Data Security and Retention
“We implement robust, industry-standard administrative, technical, and physical security controls to safeguard your data against unauthorized access, loss, or alteration. Your information is retained only as long as necessary to effectively fulfill delivery partnership agreements and meet legal compliance timelines.”
5. Understanding Your Rights
As a valued delivery partner, you hold complete autonomy over your information. You have the right to:
- 🔒 Request complete access to the personal data we store.
- 🔒 Request corrections to inaccurate information or ask for data deletion.
- 🔒 Withdraw your consent for data processing at any time (Note: Withdrawing consent may limit or terminate your ability to perform delivery services on our network).